Refund policy

At Clientele, Inc., we want you to be completely satisfied with your purchase.

60-Day Money-Back Guarantee. If you are not happy with your product, you may return it within 60 days of delivery for a refund of the purchase price, less any original shipping and handling charges. This applies whether the product is unopened or has been opened and used — we would rather you actually try it. If it is not right for you, we will refund you.

To initiate a return, please email our customer service team at customerservice@clientelebeauty.com. All returns require a return authorization number (RA#); shipments received without an RA# cannot be refunded and will be discarded. Once we receive your return, we will process your refund within 7–10 business days to your original payment method.

If your item arrives damaged or defective, we will cover the return shipping cost.